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Health & Safety Protocols

Providing a safety accommodation experience

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ARRIVAL

  • Personal protective equipment (PPE) such as face mask and face shield are required

  • There is a mandatory temperature check at hotel entrance

  • Guests must sanitize footwear and hands at the entrance

  • Trained hotel staff will disinfect luggage

GUEST CHECK-IN

  • A Health Declaration Form must be completed upon check-in

  • Sanitized or single-use pens are provided at the front desk

  • Safety kits are provided which may include alcohol or sanitizer, disinfectant sprays, face masks, disposable gloves and tissue.

  • Keycards are sanitized before handed out

  • Contactless transaction is highly encouraged, including but not limited to check-in and check-out

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HOTEL PUBLIC AREAS

  • All public areas and high touchpoints (such as doorknobs, switches, elevator buttons, handles, handrails, etc.) are thoroughly sanitized using the prescribed cleaning materials by the Department of Health (DOH) or World Health Organization (WHO)

  • Sanitizers are placed in various public areas

  • Floor markers with one-meter distance are in place to always ensure social distancing

  • Safety reminder posters (such as proper handwashing, maintain social distancing, respiratory etiquette, proper use of mask, etc.) are highly visible on all public areas.

HOTEL DINING

  • Use of digital menu / QR Code

  • Reservation is required for dining at the hotel restaurant.

  • Seats are assigned to ensure social distancing

  • Tables, chairs and all touchpoints are regularly sanitized

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Restaurant Table
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